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Customer Service

Shipping & Delivery
Shipping is free for all deliveries within India. We endeavour to ship international deliveries at as low cost as possible. However, in your own interest we suggest that you club two or more purchases together to save on the shipping cost.

To get a detailed look at what the cost of parcels to various International destinations please click here

Privacy & Security
We value your concerns about online privacy & security while browsing and shopping at our website. We make every effort to guarantee that the information you provide will not be misused. If for some reason the following privacy and security policy does not answer your questions, please contact us. We value your feedback and look forward to improving our services to better meet your needs.

Click here to view the detailed privacy policy

Returns & Replacements
For any reasons if you are not satisfied with the products that you purchase at DoUSpeakGreen, we would be glad to take it back or replace it free of cost. Of course, this comes with certain reasonable conditions.
  • The product is unused and is in a saleable condition
  • The product still has its tag and label attached and is in its original packaging
  • The product is accompanied with its original invoice

Click here to view the details Returns & Replacement Policy

Ordering
Purchase online at DoUSpeakGreen is as easy as 1-2-3. In case you are having any problems in completing your purchases at our online store, please get in touch with us on mail ecom@douspeakgreen.in or Phone 022 - 22418391.

For a more detailed instruction on how to make the purchase online, click here.

Payment, Pricing & Promotions
All our payments are collected through fully secure payment gateways. The Indian customers are routed through CC-Avenue's 128 Bit Encrypted payment site. The International customers are routed through PayPal. We do not store your credit card or bank information.

We allow Cash-on-Delivery, Payment through Bank, Cheque payments for the purchases you make through DoUSpeakGreen. At this time, we are not in a position to provide this facility to the International customers.

Viewing Orders
If you are a registered customer, you can view your orders by logging into the website and visiting my accounts page. In this page you can view all your past orders. We recommend you registering with us as it will simplify the process of follow-up. Not only that, you will also be receiving regular updates on new products and our attractive offers we give specially to the registered customers.
In case you do not want to register with our website, you can still view your outstanding orders by visiting Guest Lookup page.
Updating Account Information
You are not required to register in our site in order to make a purchase. However, if you do register, tracking your orders will be very easy. Further, if you are repeat customers, then you also save on not having to enter your address each time you purhcase from our site. For more information on the features and advantages of having your account, please visit How to Order.